Privacy Policy

At 24x7Service Support (Website: www.24x7servicesupport.in), we are committed to protecting your personal information and ensuring a safe browsing and service experience. This Privacy Policy explains how we collect, use, store, and secure your data when you interact with our website or service team. By using our services, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information when you contact us or book a service:

• Personal Information: Name, address, phone number, email ID

• Service Details: Appliance type, issue description, preferred visit time, service history

• Payment Information: Mode of payment and transaction details (we do not store card or UPI details)

• Website Usage Data: IP address, browser type, device information, cookies for performance improvement

2. How We Use Your Information

We use your information strictly for service-related purposes, including:

• Booking and managing repair services

• Providing customer support and updates about service status

• Issuing invoices, refunds, and warranty-related communication

• Improving our website and user experience

• Preventing fraud, ensuring safety, and complying with legal requirements

We do not sell or share your personal data with third-party marketers.

3. Data Sharing

Your information may only be shared with:

• Authorized technicians or partners specifically for completing your requested service

• Payment processing partners to complete secure transactions

• Legal authorities if required under law

All shared data is handled securely and confidentially.

4. Data Protection & Security

We maintain industry-standard security practices to protect your information. Although no digital system is 100% secure, we continuously update and monitor our security measures to prevent unauthorized access or misuse.

5. Cookies Policy

Our website may use cookies to:

• Improve website performance and speed

• Provide a better browsing experience

• Understand visitor preferences

You may disable cookies in your browser settings if preferred.

6. Links to Third-Party Websites

Our website may contain external links. We are not responsible for the privacy practices or content of third-party sites.

7. Your Rights

You may request to:

• Access or update your personal data

• Request deletion of stored information

• Withdraw consent for communication

For such requests, contact us using the details below.

8. Policy Updates

We reserve the right to modify or update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

9. Contact Information

If you have questions, complaints, or requests regarding privacy or data usage, you can reach us:

Customer Support: 18001038407
Website: www.24x7servicesupport.in
Email: info@servicesupport.in

10. Consent

By using our website or booking a service, you acknowledge and agree to our Privacy Policy terms.